FAQ
Frequently Asked Questions
Q: What's Diamond Virgin Hair?
Diamond Virgin Hair is the most sought after texture on the market right now. This hair is used extensively for its silky, softness, durability and density (thickness). Each selection has been collected from one donor, all cuticles of which are intact and aligned, and it’s very easy to find a natural taper at the end of our virgin hair. Our hair can be used for 1-2 years or even longer if taken good care of.
Q: What's Wholesale Price?
All products we post on our website are at the best wholesale price. Everyone enjoys Free Shipping.
Q: Can I enjoy Free Shipping?
Sure dear, all hair products are free shipping and ship by FedEx
Q: What's The Minimum Order Quantity?
Minimum Order Quantity is 1 bundle/piece Free Shipping.
Q: How to Place/Pay for Orders?
We accept PayPal.
Q: How to Pay and Do we Accept Credit Card/Debit Card?
We Accept "PayPal Checkout". Please Register a PayPal Account first and then Add a Debit Card/Credit Card to Pay.
PayPal is a faster and safer way to pay online.
Q: What Can I Do If My PayPal Payment Not Go Through?
No worries, it happens. Please send your order to our Salespersons and we will send you paypal link to pay.
Q: When do you ship my order out? How many days does it take to arrive?
Orders will be shipped by FedEx within 24 hours after payment.
And it usually takes 3-5 working days to arrive after shipment.
Q: Can I get a refund if I don't like the goods?
Yes dear you can.
Not accept Refund if items have been used or altered (bleached, installed, brushed, dyed, picked, cut, or washed etc.)
Q:How Many Bundles For A Full Head ?
3-4 bundles are recommended for a full head.
Pls note: The longer the hair the thinner the weft. If you desire your hair to be full with lots of volume, we suggest you purchase 4 bundles.
First, PLS comb the hair gently with your fingers or wide-tooth Comb to avoid the shedding. For curly hair, pls don’t use the comb.
1. Please wash hair with hair conditioner. After washing the hair, please apply some hair oil to it so it will be silkier and softer.
2. comb it with wide-tooth Comb in a gentle manner so as to avoid shedding.
3. Too high heat may damage the virgin human hair.
Q: Could The Hair Be Dyed And Iron-flat ?
Our hair is 10A and 12A Grade 100% Human Hair, so it could be dyed or straightened. Pls keep the temperature lower than 150C when processing the hair. Otherwise, it will be destroyed. The hair will come back to its natural wavy after wash or iron-flat
Q: What's Diamond Virgin Hair?
Diamond Virgin Hair is the most sought after texture on the market right now. This hair is used extensively for its silky, softness, durability and density (thickness). Each selection has been collected from one donor, all cuticles of which are intact and aligned, and it’s very easy to find a natural taper at the end of our virgin hair. Our hair can be used for 1-2 years or even longer if taken good care of.
Q: What's Wholesale Price?
All products we post on our website are at the best wholesale price. Everyone enjoys Free Shipping.
Q: Can I enjoy Free Shipping?
Sure dear, all hair products are free shipping and ship by FedEx
Q: What's The Minimum Order Quantity?
Minimum Order Quantity is 1 bundle/piece Free Shipping.
Q: How to Place/Pay for Orders?
We accept PayPal.
Q: How to Pay and Do we Accept Credit Card/Debit Card?
We Accept "PayPal Checkout". Please Register a PayPal Account first and then Add a Debit Card/Credit Card to Pay.
PayPal is a faster and safer way to pay online.
Q: What Can I Do If My PayPal Payment Not Go Through?
No worries, it happens. Please send your order to our Salespersons and we will send you paypal link to pay.
Q: When do you ship my order out? How many days does it take to arrive?
Orders will be shipped by FedEx within 24 hours after payment.
And it usually takes 3-5 working days to arrive after shipment.
Q: Can I get a refund if I don't like the goods?
Yes dear you can.
Not accept Refund if items have been used or altered (bleached, installed, brushed, dyed, picked, cut, or washed etc.)
Q:How Many Bundles For A Full Head ?
3-4 bundles are recommended for a full head.
Pls note: The longer the hair the thinner the weft. If you desire your hair to be full with lots of volume, we suggest you purchase 4 bundles.
Q: Why Are My Hair Extensions Getting Tangled ?
Your Hair Extensions might tangle due to dryness, oil & dirt build-up, salt water, chlorine and leaving your hair uncombed ( pls use wide tooth comb ). Make sure to wash & condition your hair at least once a week; it is better to do so twice a week. Use hydrating drops or consult your stylist for more help.
First, PLS comb the hair gently with your fingers or wide-tooth Comb to avoid the shedding. For curly hair, pls don’t use the comb.
1. Please wash hair with hair conditioner. After washing the hair, please apply some hair oil to it so it will be silkier and softer.
2. comb it with wide-tooth Comb in a gentle manner so as to avoid shedding.
3. Too high heat may damage the virgin human hair.
Q: Could The Hair Be Dyed And Iron-flat ?
Our hair is 10A and 12A Grade 100% Human Hair, so it could be dyed or straightened. Pls keep the temperature lower than 150C when processing the hair. Otherwise, it will be destroyed. The hair will come back to its natural wavy after wash or iron-flat
